You can register using two methods:

• Register via Email: Click on “Sign Up,” enter your email address and password. An OTP (one-time password) will be sent to your email for verification.
• Register via Phone Number: Enter your mobile number and verify your account using the OTP sent via SMS.

You can log in using the following methods:

• With password: Enter your registered email/phone number and password.
• With OTP: Enter your email or phone number and use the OTP sent to you to log in instantly without a password.

After registration, go to your profile → “Verification” section. You will need to provide:

• A photo of your ID card or passport
• A selfie photo

OZ is the native asset of the Pro.Gold platform, backed by real gold.

• 1 OZ asset represents a specific amount of physical gold stored and secured.
• This backing ensures the value of OZ remains stable and trustworthy.
• Users can use OZ to trade other assets on Pro.Gold, and to access unique features and products such as Everything, Asset / Agent, and more.

In short, OZ combines the flexibility of asset with the stability of gold-backed assets.

Go to the “Wallet” section, click “Deposit,” choose the asset, then copy the address or scan the QR code to send your funds.

Fees depend on the specific coin or asset and are clearly shown before confirming the withdrawal.

OZ is the native asset of Pro.Gold used for trading, payments, and accessing exclusive platform features.

Go to the “Buy OZ” section where you can purchase OZ assets using fiat currencies.

'Everything' is an interactive marketplace where users can buy digital chemical elements, combine them to form compounds, swap with others, and decompose them back into base elements.

• Buy Elements: Purchase elements like H, O, Au, etc.
• Mint Compounds: Combine elements, e.g., 2H + O = H₂O
• Swap: Trade elements or compounds with other users or via the internal liquidity system
• Decompose: Break compounds back into individual elements

This system allows users to manage their assets in a fun, creative, and engaging way.

Customer-to-Customer (C2C) trading allows users to trade digital assets directly with each other without intermediaries.

Always trade within the platform. Check the seller's rating and verification status, and avoid communication outside of Pro.Gold to prevent scams.

The Wallet is your personal hub on Pro.Gold where you can manage all your digital assets in one place. You can control various asset types including OZ, assets, elements, compounds, and more. Through the wallet, you can perform the following actions:

• Deposit
• Withdraw
• Transfer
• Initiate trades

You can also view detailed balances and transaction histories for each asset. In short, the Wallet is the central control panel for managing all your assets on Pro.Gold.

You can reach us via the support chat at the bottom right corner of the website or email us at [email protected]

Our support team typically responds within 12–24 hours on business days.